Hey There
At Nexo Marketing, we're dedicated to delivering top-notch digital marketing solutions including SEO, content marketing, and social media management. Our fulfillment policy, crafted with the interests of both our clients and team in mind, establishes a transparent approach to project management, cancellations, and refunds, ensuring everyone's satisfaction.
Policies
Project Completion:
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We initiate each project by presenting a comprehensive proposal to our client, detailing the project's scope, expected deliverables, timeline, and pricing.
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Throughout the project, we ensure our clients are kept in the loop with consistent progress updates.
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Following project completion, we offer a revision period, as specified in our initial proposal, allowing for any necessary adjustments within the project's original scope.
Cancellation Policy:
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Clients may cancel their project without penalties within a specific timeframe post the initial payment, with a full refund processed promptly.
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For cancellations post project initiation, we may provide a prorated refund based on the work completed up to the cancellation point, subject to certain deductions.
Refund Policy:
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Our goal is absolute client satisfaction. If the final output doesn't meet your expectations, we're committed to making the requisite modifications. Should we fail to meet your standards even after revisions, we may offer a refund depending on the situation and project type.
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It's important to note that some services, including but not limited to paid ads, content creation and certain third-party charges, are non-refundable.
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For any cancellation or refund requests, or to discuss our policy in more detail, feel free to reach out to our support team. We're here to ensure your experience with Nexo Marketing is nothing short of exceptional.